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Sectors › Hospitality & hotels
A spotless hotel lobby with a reception desk, armchairs and a polished floor
Sector · Hospitality & hotels

Hotel and hospitality cleaning in South West London

The spotless, guest-ready standard your reviews depend on, shift after shift.

Owner-led, and accountable to you
The same guest-ready team every shift, and one person who picks up, not a call centre.
Front-of-house presentation, back-of-house hygiene
A vetted, guest-ready team you can trust on site
ISO, SafeContractor, CHAS & BICSc procedures
Fully insured, Real Living Wage team
We know what you're reviewed on

A guest can be online with a complaint before the meal is over.

The first impression at the door, the washrooms guests quietly judge you on, the hygiene rating your EHO inspects, and a team on show as much as your own staff, it all sits with you. Good cleaning is the standard your reviews depend on. Here is what that looks like with Opti Clean.

Guest-ready, front of house

Entrances, lobbies, dining, bars and the washrooms guests judge you on, kept spotless and reset for the next covers or arrival.

Hygiene that protects your rating

Kitchens, food-prep areas and floors cleaned with the right products and colour-coded equipment, supporting the standard your EHO depends on.

Safe around your guests

Vetted, uniformed operatives who know how to conduct themselves in a guest-facing setting and work without getting in the way of service.

Around service, and reachable

Cleaning done overnight, before opening or between covers, and when something needs sorting fast you reach the owner, not a call centre.

That's the weight off your plate. Now everything your venue needs: one team for all of it.
How we work with hospitality

The standard your guests review you on.

The places a guest judges you on are not always the ones you notice on a busy shift, and they are exactly where we focus.

First impressions

A lobby that says "looked after"

The first impression at the door, the reassurance in the washroom, and the difference between a review that fills tables and one that empties them.

Entrances, lobbies, dining and bars kept guest-ready and reset between covers
LobbiesDiningBarsWashrooms

Turned round properly between services

Dining rooms and bars: tables, floors and soft furnishings, not just a wipe and a sweep.

Housekeeping & room turnarounds

In a hotel the guest room is the review, turned round to the same standard as the public areas.

Built around service

Around service, not through it

Overnight
The fuller clean
Before open
Reset for covers
In service
Discreet cover

On show as much as your own staff

The people cleaning your venue are on show as much as your own staff, so it matters that they are familiar, trusted faces who learn your venue, your standards and your routine.

Ready for inspection

Cleanliness is a health and licensing matter.

In a venue that serves food, a lapse shows up in an inspection or a review with real consequences. We clean to a documented standard, so the result is consistent shift after shift, with full method statements, RAMS and insurance. Every visit proven in Opti Connect.

Method statements RAMS Fully insured Conference & function spaces
Opti Connect Visit complete
Checklist signed off
Photos logged
Consumables reordered
A clean restaurant bar and dining room set for service
The same team, every shift

A guest-ready venue, and one person accountable for it.

Tell us about your venue and we will walk it with you, agree the standard you need, and build a fixed quote around your service hours.

Opti Connect

Proof in your hands, not cleaning on trust.

Across a venue that runs late and busy, and especially across more than one site, it's hard to keep a personal eye on the standard.

Opti Connect puts it in your hands: a digital checklist and photo reports for every visit, so you can see the washrooms and public areas were done to standard without being there overnight. Flag an area for extra attention in a couple of taps, and the team reorders consumables before they run out. For a group, it is the evidence your brand standard is holding everywhere at once.

Opti Connect on a phone: visits completed, rating, and last night's clean with photos
Every visit, logged
Checklist & photos
Related work

Venues we keep guest-ready.

See all case studies →
Hospitality venue

[Case study headline to come]

Placeholder: real, permissioned client case study only. Never fabricated.

Hotel / group

[Case study headline to come]

Placeholder: real, permissioned client case study only. Never fabricated.

More sectors we clean

Experienced across every kind of commercial space.

An office, a school and a gym do not need the same clean, so we have built the spec, and the team, for each.

Offices

Offices

Clients walk into a spotless reception and your team into a fresh office, with the same vetted cleaners on site every visit.

Explore this sector →
Areas we cover

Hospitality cleaning across South West London.

We clean hotels, restaurants, bars and venues from Battersea and Nine Elms out to the Teddington and Twickenham area.

Common questions

Hospitality cleaning, answered.

Do you clean both front of house and back of house?

Yes. We keep front of house guest-ready, entrances, lobbies, dining areas, bars and the washrooms guests quietly judge you on, and we handle back-of-house hygiene, kitchens, food-prep areas, floors and bins, with the right products and colour-coded equipment. It is managed as one service, so the standard your guests see and the standard your EHO inspects are both covered.

Can you clean around service and opening hours?

Yes. Cleaning is done overnight, before opening or between covers, so it never gets in the way of service. When something needs sorting fast during a shift, you reach the owner rather than a call centre. We build the schedule around your service pattern, whether that is a restaurant, a bar, a hotel or a venue.

Do you do hotel housekeeping and room turnarounds?

Yes. In a hotel the guest room is the review, so we handle housekeeping and room turnovers to the same standard as the public areas, making sure every arrival walks into a room that is genuinely ready, not just made to look it. We agree turnaround times and checklists with you so rooms are ready when your guests arrive.

How do you help protect our hygiene rating?

We clean kitchens, food-prep areas, floors and bins with the right products and colour-coded equipment, supporting the standard your own team and your EHO inspection depend on. Every visit is logged with photo proof through Opti Connect, so you have a clear record of what was cleaned and when to show an inspector.

Are your cleaners safe and presentable around guests?

Yes. Our operatives are vetted, DBS-checked and uniformed, and they know how to conduct themselves in a guest-facing setting and work without ever getting in the way of service. You get a team you can trust on site during opening hours, not just after everyone has gone home.

Do you cover restaurants, bars and venues as well as hotels?

Yes. We look after hotels, restaurants, bars and event venues across South West London, tailoring the work to each. A restaurant needs dining rooms turned round between services, a hotel needs housekeeping and public areas, and a venue needs a fast reset between bookings. We build the specification around how your site actually runs.

Let's give your guests a place worth reviewing well.

Tell us about your venue and we will walk it with you, then build a fixed quote around your service hours and the way you run.

Get a quote Call